Can you run Appseconnect from multiple users on the same server?


We get the attached notification when attempting to open from another user logged on the same server. Is it possible to open with multiple users?

solved 1 2 years 1 Answer 1158 views Beginner 0

Answer ( 1 )

  1. The present APPSeCONNECT agent does not allow you to open it twice in the same environment.

    There are a number of reasons for that:
    1. The Agent is a windows tool installed in the server to use APPSeCONNECT in case of an emergency when you are in the server.
    2. The tool uses file system heavily, hence opening in two or more process could create discrepancies.
    3. Agent is not independent and uses Inter-process Communication between itself and the service to communicate. Using multiple agent will make it difficult to handle service requests.

    Workaround :
    We do not want our users to depend heavily on that tool. You can login to our APPSeCONNECT web portal, and use any number of user logins and do manual sync. APPSeCONNECT web portal is portable, and will allow you to use APPSeCONNECT Agent anywhere.

    If you do not know how to use it, ask us to get a demo of the portal or drop a mail at

    If you still require this feature or you have a specific scenario which requires it to be opened multiple times, please let us know.

    Thank you.

    Best answer

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