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Error : “XXX” Object “YYY” is inactive

During your sync operation, you receive an error showing “XXX” Object “YYY” is inactive. The XXX and YYY are ids of a particular object in SAP. For example, 19919 item BP-Code is inactive or 3834 Customer Code is inactive.

Cause

Particular field of the Object on SAP B1 is disabled. 

Check Business Partner Master Data & Item Master Data in SAP B1 so ensure the Active radio button is disabled mode.

Resolution

To resolve this issue,  

Either you remove the field from mapping to ensure the sync operation does not fail or activate the field in SAP B1 again to make the synchronization possible. 

How to use Action Filter to filter out the inactive data

Check Business Partner Master Data & Item Master Data in SAP B1, Go to General tab and  then click on Active radio to resolve this issue.

About Soumita SenguptaBeginner

Product Documentation Lead, InSync

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